CLIENT WORK

MedReportGuard Suite

Forensic Medical Reporting Ecosystem for Survivor Support

Overview

The MRG Suite is a digital ecosystem that transforms how sexual assault and domestic violence survivors receive care and legal support. It bridges healthcare providers, law enforcement, crime labs, and victim service providers, providing a unified platform accelerating survivor care.

Objective

Research and design a scalable, HIPAA-compliant platform that improves case management for healthcare and law enforcement professionals.

My Role

Lead Product Designer & UX Researcher
  • Led user interviews and research with healthcare and law enforcement stakeholders.
  • Designed user journeys, functional flows, and high-fidelity UI.
  • Built a scalable component-based design system using Tailwind CSS.
  • Managed the creative team, including an illustrator and additional UX designers.
  • Collaborated closely with the lead architect to ensure seamless handoff to development.
MRG Suite Wireframe in Prototype Mode in Figma

Before jumping into the MVP design I created a high-level prototype to validate our assumptions and deepen understanding via stakeholder interviews.

Methods

  • Research & Discovery: Conducted extensive stakeholder interviews to define user needs and system requirements.
  • User Journey Mapping: Designed scalable, reusable user journeys and flows using Primary.app.
  • UI & Component Design: Developed a dynamic design system for forms, data elements, and functional event components.
  • Development Collaboration: Ensured HIPAA compliance and security standards while maintaining close collaboration with the engineering team.
MRG Suite Functional Flows

Collaborating with the technical team we aligned the design roadmap with development, using user flows to map functionality and prioritize key design decisions.

MRG Suite Recent Reports Dashboard

Reporting Dashboard

MRG Suite Body Mapping UI

Evidence Reporting Body Mapping UI

MRG Suite System Admin

Admin Settings

MRG Suite Locked Report Screen

Completed Medical Report Ready for Transmitting

MRG Suite Component based Design System

Design System Built on Tailwind Foundation

Impact & Results

  • Patients were 3x more likely to receive help from advocacy improving survivor outcomes.
  • Operational in multiple California counties, supporting millions of users.
  • Positive feedback from stakeholders, setting a new benchmark for survivor care platforms.
  • Improved efficiency and user experience for healthcare professionals and law enforcement.

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